Scope of These Terms

Our Terms apply to the acquisition of home and lifestyle goods available through miuora.com, focusing specifically on our signature collections: Bedding & Textiles, Tables & Decor, and Chairs & Stools.

Additional guidelines may also govern your transaction, including our:

• Shipping Policy
• Return & Refund Policy
• Payment & Security Policy
• Privacy Policy
• Cookie Preferences
• Product Support & Warranty information

Where applicable, these supplementary policies should be reviewed in conjunction with these Terms.

Product Information

We take diligent care to ensure that item descriptions, materials, dimensions, colors, finishes, imagery, pricing, and stock status are displayed with precision.

MIUORA inventory may encompass bedding sets, quilts, throw blankets, accent tables, home storage units, chairs, stools, and various other household and lifestyle essentials.

Nonetheless, actual physical appearance may fluctuate slightly due to factors such as:

• Screen or display calibration
• Ambient lighting conditions
• Photography and studio angles
• Standard manufacturing tolerances
• Material or batch finishes (such as natural wood grain or dye lots)
• Minor decorative detail variations
• Production run differences
• Packaging or structural updates

Such minor variances are standard within manufacturing tolerances and do not inherently constitute a product defect.

We retain the right to rectify errors, refresh product specifications, adjust inventory availability, or revise website content whenever reasonably warranted.

Should a significant error impact an order already placed, we will reach out to discuss available solutions or cancel the affected item and issue a prompt reimbursement.

Product Requirements & Assembly

Certain MIUORA offerings (such as tables, chairs, stools, or cabinetry) may require assembly or include compatible hardware parts, tools, or manuals outlined on the respective product page.

Customers bear the responsibility of reviewing relevant product details prior to completing a purchase or utilizing the item.

Construction methods, assembly demands, and dimensions may vary across items or product versions. Buyers are advised to verify stated measurements, materials, intended applications, and care guidelines beforehand.

Orders and Acceptance

Following order submission, you will receive an automated confirmation email.

This notification simply verifies receipt of your order and does not constitute final binding acceptance or confirmation of dispatch.

We maintain the authority to decline, restrict, verify, or cancel any transaction when reasonably necessary, including situations involving:

• Payment authorization failures
• Suspected fraudulent activity
• Unauthorized financial transactions
• Inventory constraints or stockouts
• Pricing or product data inaccuracies
• Carrier shipping restrictions or oversized freight hurdles
• Duplicate or irregular order patterns
• Suspected unauthorized commercial resale
• Promotion code abuse
• Legal or regulatory mandates
• Any other obstacle preventing proper fulfillment

If an order is canceled after successful payment processing, an appropriate refund will be credited back to your original payment method or an alternative channel permitted by your payment provider.

Order Changes and Cancellations

Should you require any modifications or wish to cancel an order, please get in touch with us promptly at:

service@miuora.com

We will make every reasonable effort to assist before fulfillment procedures commence. However, we cannot guarantee alterations or cancellations once an order has entered processing, picking, packing, or dispatch preparation.

Once transit has begun, our standard Return & Refund Policy will govern the process.

Pricing

Unless explicitly stated otherwise, all product prices on miuora.com are listed and processed in United States Dollars (USD).

The definitive payable total will be clearly presented at checkout before you finalize your transaction.

We reserve the right to modify pricing at any time for upcoming purchases. In the event of a clear pricing or technical glitch, we reserve the right to correct the error and, where appropriate, contact you prior to fulfillment or cancel the affected transaction.

Taxes and Other Charges

Applicable sales taxes, delivery fees, and order-related charges will be calculated and displayed during checkout where required or supported.

International shipments may also incur customs duties, import tariffs, broker fees, clearance charges, or other local government and carrier surcharges, which generally remain the obligation of the recipient.

Payment

Accepted payment methods are presented during checkout and may vary depending on your geographic location, device, order total, and supported payment gateways.

By submitting payment details, you warrant that you are legally authorized to utilize the chosen payment method, that the data provided is correct and complete, and that you authorize the processing of the specified transaction amount. All transactions remain subject to authorization, identity verification, anti-fraud screening, and security protocols.

Promotions and Offers

MIUORA may periodically introduce promotional pricing, discount vouchers, bundled packages, flash sales, or discounted shipping rates. Promotional campaigns may be bound by specific conditions, expiration windows, or minimum spend thresholds. Discounts cannot generally be applied retroactively to completed purchases.

Shipping and Delivery

Delivery methods, estimated arrival windows, tracking availability, shipping fees, and related logistics are regulated by our Shipping Policy. Any specified delivery dates or timeframes are estimates unless explicitly guaranteed in writing.

Returns and Refunds

Returns, reimbursements, exchanges, damaged goods, incorrect shipments, and associated protocols are governed entirely by our Return Policy. Please communicate with our team prior to sending back any merchandise so our support staff can review your request and supply proper return guidelines.

Damaged, Defective, or Incorrect Products

If your MIUORA item arrives damaged, flawed, incorrect, or incomplete, please notify us without undue delay. This precaution is vital for items demanding careful post-delivery inspection (such as furniture or fine textiles).

We may request your order reference, clear photographs of the product, interior and exterior packaging materials, the shipping label, and a short video highlighting the issue if relevant.

Product Use and Care

Merchandise acquired from MIUORA should be utilized exclusively for its intended application and in strict compliance with accompanying product instructions, specifications, care labels, and weight capacities (particularly concerning chairs, stools, and tables).

Customers are advised to adhere to recommended textile washing guidelines and proper furniture handling procedures to maximize safety and product longevity.

Personal Use

Items offered through miuora.com are intended strictly for lawful personal, domestic, or gifting applications unless expressly sanctioned otherwise by us in writing. Unauthorized commercial resale may be restricted where legally warranted.

Intellectual Property

All digital and visual content hosted on miuora.com—including brand identity, logos, product descriptions, photography, graphics, layouts, and web design assets—is the exclusive property of, licensed to, or lawfully utilized by MIUORA and Shanxi Shengyuan Hengxin Technology Co., Ltd. Content reproduction or commercial exploitation without formal authorization is strictly prohibited.

Limitation of Liability

To the maximum extent permitted by governing laws, MIUORA and Shanxi Shengyuan Hengxin Technology Co., Ltd. shall not be held liable for any indirect, incidental, special, or consequential losses arising from or connected to any purchase, transaction, item, or use of our online store where such liability can legally be limited.

Changes to These Terms

We may revise these Terms periodically to account for shifts in business practices, product offerings, platform functionality, store policies, or statutory mandates. The most current version will always be published on this page.